Most software projects go wrong quietly, then all at once. You will see ours every two weeks.
Fixed scope agreed before code. Working software at every sprint review. If something is going wrong you will know by week four, not at handover.
What happens, and what you get at the end of it.
Every phase ends with something you can hold: a written summary, a fixed-price proposal, a signed scope, working software. Nothing ends with a status update.
Discovery call
Thirty minutes, free. We map how your agency runs today, where the manual work sits, and whether a build makes sense for you at all. Some agencies are told to wait, and that is a real answer we give.
Blueprint
One week, paid, credited in full against the build. We map your workflows properly, identify which automations would pay off in your operation, and produce an outline architecture.
Scope and price locked
Every screen, every feature and every integration written down in plain language, with wireframe walkthroughs before any code exists. You approve it before we start. Anything added later is priced separately and never changes the original figure.
Build, in fortnightly sprints
Two-week sprints. At the end of each one you get a call and working, clickable software, not a progress report. Feedback goes into the next sprint. This is the part that stops a project failing silently.
Go live, in parallel
Your data is migrated, your team is trained with recorded sessions for future starters, and the new system runs alongside the old one for a week or two. You switch over when you are ready, not when we are.
Hypercare, then your choice
Thirty days of same-day fixes, included in every build. After that a monthly support retainer is available from the team that built the platform, not a general helpdesk. It is optional and you can stop it at any point.
Why fortnightly demos matter more than the plan.
A fixed price protects you from cost overrun. It does not protect you from being handed the wrong thing. Seeing it every two weeks does.
Core and data model
The foundation everything else sits on. Reviewed and approved before anything is built on top of it, because this is the layer that is expensive to change later.
Your most important workflow first
Whatever your operation lives or dies on, built early. Working in a browser at the first sprint review, not described in a document.
Compliance and documents
Your market's requirements built in and tested, with expiry alerts and blocking rules working. Not a module bolted on at the end.
Portals and mobile
The parts your workers, clients or families actually touch. Reading the same records your office team works from.
Automation and AI
Matching, chasing, reconciliation and parsing switched on against your real data, so you can see what it does before go-live.
Integrations and reporting
Payroll, accounting and job boards connected, dashboards built, and the whole thing tested end to end before launch phase begins.
If a sprint review shows something is wrong, we change it in the next sprint. That is what the two-week cycle is for. The alternative is discovering it at handover, when changing it is expensive for everybody.
Compliance is scoped to your market, not translated into it.
The process is the same in all three markets. What changes is what gets built into Phase 03, and we scope it from your regulator rather than adapting somebody else's.
United States
HIPAA controls where facility integrations require them, OIG exclusion screening, state licensing rules, and EVV with Medicaid billing for home care. US-hosted infrastructure.
Ireland
NMBI registration and Garda vetting tracking, HIQA inspection evidence built as work happens, HSE requirements, and GDPR-compliant EU hosting.
Canada
Provincial college registration and vulnerable sector checks, with privacy configured per province: PHIPA in Ontario, PIPA in British Columbia, HIA in Alberta, PIPEDA federally. Canadian-hosted.
What agencies ask about the process.
Including the ones about what happens when something goes wrong.
What if we change our minds mid-build?+
What if it slips?+
How much of our time does this take?+
Do we have to pay it all upfront?+
What happens to our existing data?+
What if we want a different developer later?+
Start with a call. Decide after the Blueprint.
Nothing is committed until the scope is signed at the end of week two.
Not ready for either? Ask us to arrange a call with a client already running one of these platforms. No pitch, just their experience.