Hollilander
Apple
Android
Web
CASE STUDY — Hollilander · Locum staffing, HSE and private

Approved once. Paid, invoiced and reported from the same number.

An Irish locum nurse staffing agency running across HSE and private facilities replaced WhatsApp coordination, Excel rosters and paper timesheets with a single platform. Twenty modules, from candidate onboarding through to a rate banding engine that decides what every hour of an overnight shift is worth. Their first HIQA inspection closed with zero findings.

Hero
01
STARTING POINT
Every euro was being calculated three times, by hand, from the same shift.

A worked shift had to become three things: a payslip line, an invoice line and an HSE spend record. Each was assembled separately from the same paper timesheet, which meant three chances to disagree and no way to prove which one was right.

icon
Candidate App
icon
Admin Control Panel
icon
Accounting Core
Starting Point
icon

Irish agency pay is not a flat hourly rate. A single overnight shift can cross normal, twilight, night and Sunday bands, and a shift near a public holiday changes again. Working that out by hand, then working out the client invoice with employer on costs, then reconciling both against the HSE spend report, is where the week went.

Before

Manual multi-location coordination

icon
Payslip, invoice and spend record built separately
icon
Shift allocation managed through WhatsApp
icon
Rate bands worked out by hand, per shift
AFTER

A continuous audit trail

icon
One approval produces all three outputs
icon
Hours split into rate bands automatically
icon
Every invoice line traceable to a worked shift
02
WHAT WE BUILT
Twenty modules, and one of them decides what every hour is worth.

A candidate app, an admin control panel, and an accounting core that turns one approved shift into a payslip, a client invoice and an HSE spend record that all agree with each other.

icon

Candidate App

Find shifts on a map, clock in on site, watch the payslip build

Candidate App
icon

Admin Control Panel

Shifts, staff, availability by county, payslips and invoices

Admin Control Panel
icon

Accounting Core

Rate banding, invoicing and HSE spend reporting from one approval

Accounting Core
Scope of Build
icon

Rate banding engine

Every shift split into its correct segments across normal, twilight, night, Sunday and public holiday bands, with the agency’s own rules and break policy encoded as logic and admin overrides for real-world exceptions.

In scope
icon

Credentialing and compliance

NMBI registration, Garda vetting and mandatory training certificates tracked with expiry dates. Document types are managed from the admin side, so a new HSE training requirement is added without a code change.

In scope
icon

Client invoicing engine

Per-client billing profiles, invoices building in real time as shifts are approved, employer on costs itemised as separate lines rather than buried in a blended rate, and every line traceable to a worked shift.

In scope
icon

Statutory payroll filing

PAYE, USC and PRSI computed by an integrated compliant payroll provider, with RPN fetched before every pay run and submissions filed to Revenue on or before pay date. We built the layer that decides what each hour is worth, not the tax tables.

In scope

Cross-jurisdiction expansion

A multi-country rules engine for operating beyond Ireland.

Deferred
Delivery Approach

Delivered on a fixed-price, fixed-timeline contract. Working software was demoed live each week. Not slides, not wireframes.

icon

Discovery

Align on goals and workflows

icon

Build

Weekly demos, real progress

icon

Migration

Structured transition from existing tools

icon

Support

30 days of post-launch support

03
RESULTS & IMPACT
Zero findings at the first HIQA inspection, because the audit trail already existed.

An inspection is usually a scramble. Records get assembled, gaps get explained, and the effort lands on whoever knows the operation best. Here it was a query against a system that had been recording every approval, rate decision and credential check since go-live. When a finance team asks why an hour was billed at night rate, the rule that applied is already written down against that shift.

""We passed our first HIQA inspection with zero findings. That alone justified the investment." Godvin Paul Chief Executive Officer, Hollilander Ltd"

icon

0 findings

At the first HIQA inspection

Approvals, rate decisions and credential checks were already logged and timestamped when the inspection began.

icon

3 outputs

From one approved shift

Payslip, client invoice and HSE spend record produced from the same calculation, so they reconcile by construction.

icon

20

Modules delivered

From staged candidate onboarding through to the accounting core, on a fixed scope and a fixed timeline.

icon

100%

Code & IP ownership

Platform, infrastructure, operation data, and codebase delivered to the client.

04
WHO WE BUILT FOR
We work best with a specific kind of agency. It is worth checking the fit before a call.
You are a strong fit if
  • You run an agency nurse staffing across HSE or private facilities
  • You are subject to HIQA inspection & NMBI credential requirement
  • Your pay bands are worked out by hand, shift by shift
  • Your payslips, client invoices and spend reports are separate
We are not the right fit if
  • You pay a single flat hourly rate with no banding
  • You are already on an enterprise system that works well for you
  • Lowest cost is the main decision factor
  • You need something live in the next two weeks
Who we built for
05
COMMERCIAL PICTURE
The commercial picture: fixed price, fixed timeline, source code yours.
Team meeting
Reviewing data

COMMERCIAL SUMMARY

A build like this one, scoped to your specific requirements.

We work on a fixed-price, fixed-timeline basis. Every line item is in the contract before code is written. Pricing is scoped to your operation’s specific needs and is shared on the discovery call. Source code and IP are delivered to you on completion. Our public pricing page gives the bands across our three commercial tiers; your scoped proposal will land within them, with the exact number depending on the modules and integrations your operation requires.

icon

Fixed

Price · n the contract before code is written

icon

Fixed

Timeline · scoped before kickoff

icon

Yours

Source code & IP · delivered on completion

The next step is a pay rules session, not another sales call.

If your pay bands, break policy and client invoicing rules currently live in a spreadsheet and somebody’s head, we will map them properly, agree the scope, and put a fixed-price proposal in front of you within five working days.

Message us on WhatsApp
App Mockup